Baldwin says the incident happened when he took his wife, Hilaria, and their kids for a trip to see the landmark. But he wasn't aware that there's only one company in downtown Manhattan that is authorized to sell tickets to Liberty Island.
Instead, Baldwin says, he purchased his tickets from another ticket seller hanging around the area, in what he says turned out to be a scam.
He posted the tickets on Instagram, which he bought for $40 apiece. They read, "See NY from the water ... free shuttle included."
So, we head to South Ferry. Me and @hilariabaldwin Two sharp, savvy NYers. Kids in tow. We buy the tickets for the “boat tour” of the Statue of Liberty. We are escorted to a shuttle bus. To New Jersey! I kid you not. We paid. Then we read the tickets. NO ON EVER MENTIONED NEW F***ING JERSEY!!! This is a scam. Take the SI Ferry. It’s the best ride in NY.
They may seem legit, but Baldwin says he was escorted to a shuttle bus to New Jersey.
"This is a scam!" he declared.
Had the Baldwins gone online, they would have seen the company — Tours R Us — gets scathing reviews.
Inside Edition sent our investigative team undercover to see how they operate. Watch the video above to see what happened.
Fortunately for the Baldwins, their trip wasn't a total bust. They ended up taking the Staten Island Ferry to see the Statue of Liberty, which is completely free.